Vexo Italy our operates the website https://www.vexoitaly.com (the “Site”), offering tailored travel services to explore Italy’s iconic cities, rich history, art, and culture through exclusive tour packages and personalized itineraries vexoitaly.comvexoitaly.com.
1. Information We Collect
a. Personal Information You Provide
- Booking Details: name, email address, phone number, mailing address, passport or ID information, travel preferences, and emergency contact when you request a quote or make a reservation.
- Account Information: username, password, profile preferences if you create an account or save trip details.
- Payment Information: credit/debit card details, billing address, and other payment method data processed securely via third-party payment providers.
b. Information Collected Automatically
- Usage Data: pages visited, links clicked, time spent on pages, search queries, and other interactions on the Site.
- Log Data: IP address, browser type and version, operating system, referral URLs, and timestamps.
- Device Information: unique device identifiers, mobile network information, and browser settings.
c. Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to remember your preferences, analyze Site usage, personalize content, and tailor marketing efforts.
- You can control or disable cookies via your browser settings; however, this may affect Site functionality and your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our travel planning services and the Site.
- Process reservations, payments, and itinerary requests.
- Communicate with you regarding bookings, travel updates, promotions, and customer support.
- Personalize your experience by recommending destinations, experiences, and special offers.
- Monitor and analyze usage trends, diagnose technical issues, and enhance security.
- Comply with legal obligations and enforce our Terms of Service.
3. Information Sharing and Disclosure
a. Service Providers
We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf—such as payment processors, hosting providers, email delivery services, and tour operators.
b. Legal Requirements
We may disclose your information if required by law or in response to valid legal processes (e.g., court orders, subpoenas) to protect our rights, privacy, safety, or property.
c. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction, under terms consistent with this Privacy Policy.
d. With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Third-Party Links and Content
- Our Site may contain links to third-party websites, embedded maps, travel partner sites, or social media platforms. Clicking those links or enabling those connections may allow third parties to collect or share data about you.
- We are not responsible for the privacy practices or content of such third parties. Please review their privacy policies before providing personal information.
5. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
The Site is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with their data, please contact us, and we will take steps to delete such information.
7. Your Rights and Choices
- Access & Correction: You may review, update, or correct your personal data by logging into your account or contacting us.
- Marketing Preferences: You may opt out of promotional emails by following the unsubscribe link in those emails or by contacting us directly.
- Cookies: You can disable cookies via your browser settings, though certain Site features may not function properly without them.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will post any revisions on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out:
Vexo Italy
Email: privacy@vexoitaly.com